Building Relationships with Service Providers

Relationships. They make the world go ’round. I’m reflecting on this right now because I’m mulling over a fight. Not a fight in a traditional, fists up, arms swinging kind of fight. The kind of fight you put up when you want something really bad and you put all your effort into getting it. In […]

The Rise of the Power User

Last Friday, I had the pleasure of presenting at SharePoint Cincy, Breakout: Power User. For a small event, held at MAX Technical Training in Mason, Ohio, it’s worth noting that the attendees were treated with a number of well-known national and international speakers. The keynote was provided by Microsoft Senior Product Manager, Chris McNulty, and […]

The Cost of Poor Communication

As of late, my role has been in solution sales.  Every day I speak to clients about how we can solve their communication and content challenges with SharePoint.  However, no matter how obvious it is that SharePoint can solve their issues, we still run into scenarios where we hear “we think your team is great, […]

User Adoption is OUT, Organization Development Leadership is IN

User Adoption sessions at user groups and SharePoint events have never been appealing to me.  The whole concept of user adoption feels like a way of doing whatever it takes to convince users to adopt a new technology.  Beg, borrow, plead….  Management, IT Pros, and trainers, all concerned about why “no one is using SharePoint” […]